Our Policies:

Shipping:

Free shipping over $50.00

Shipping is $9.99 for packages less than $50.00

Shipping Options:

We use USPS to ship our packages.

Our standard shipping typically takes about 4-6* business days to arrive.

Our shipping times are always an estimate. Unfortunately, we cannot guarantee these time frames. Unforeseen events out of our control may lengthen the shipping time.

The risk of loss for all merchandise ordered on this website passes to you the buyer when the merchandise is delivered to our shipping carrier. MolliMoo is not responsible for damage of goods intransit or shipping loss intransit.

Please triple check your shipping address. We will send your order to the exact address you provide and are not responsible for incorrect information.

RETURNS:

- MolliMoo would like every customer to be 100% satisfied with their items.  If you are not pleased, we have you covered.

- Please submit a "Return Request Form" located under the Returns tab. Please fill out form completely.

- Merchandise return requests need to be sent in within 5 days after delivery.

- Items after 5 days are non-returnable. 
- Shipping costs are non-refundable and buyer is responsible for returned shipping costs.

- Please insure your package or purchase a tracking number, MolliMoo is not responsible for lost or damaged items while in return transit.

- Products must be returned in unwashed and unworn condition with original tags(where applicable)-in the same condition as you received item in.
- MolliMoo will notify you via email regarding your refund. If you are approved, then your refund will be processed in your original form of payment 5-7 business days.

- Please do not return an item that does not meet the above criteria, we will have to decline the return.

- Please give enough time for your credit card/bank to refund payment. If you dont see a payment credit after 14 business days please contact us via email sales@mollimoo.com   

- Customer satisfaction is very important to us, if you have any other product concerns or questions please dont hesitiate to email us, and we will be happy to assist you.

-Policy is effective as soon as an order is placed online. Orders cannot be canceled once shipped.